I accept Paypal. If you don't have a Paypal account you can pay by credit or debit card via Paypal without having to set up a Paypal account. If you want to pay by postal order (UK only) please contact me and I will update the listing to enable you to do so. Please note if you wish to pay by postal order, your order will not be made until I receive the postal order.
Please make payment within 48 hours of purchase to ensure that I can send you your item quickly. Orders not paid within this time frame will be cancelled.
All items are shipped by Royal Mail from the UK. I aim to ship within 1 week of payment being made.
UK Customers are sent by First Class Packets:
Royal Mail aim to deliver First Class Packets within 2-3 days of being shipped. Please note this service is not trackable, if you want to upgrade the shipping to have this facility please contact me for a price.
International Customers are sent by Airmail.
Royal Mail aim to deliver Airmail Small Packets in the following timescales:
Europe – 3-5 Business days
Everywhere Else – 5- 7 Business days
Please note this service is not trackable, if you want to upgrade the shipping to have this facility just contact me.
I carefully package your parcel to ensure that you receive it in perfect condition. Please let me know if it is a gift and we can arrange for it to be sent direct to the recipient with a personal message, should you desire.
CURRENT TURN AROUND:
As each item is carefully handmade exclusively by me, please allow 7 days for your item to be handmade just for you and prepared to ship! Thank you.
REFUNDS AND EXCHANGES:
The images I post try to show the product from as many angles as possible, to give you the most accurate picture before you buy. So if you are unsure about anything before you purchase, please just drop me a line and I’ll happily answer any questions that you have, or send more images if required. Please do note that colours can vary slightly from computer monitor to computer monitor. In the unlikely event that you are unhappy with your purchase, please contact me within 7 days and I will do my upmost to reasonably resolve any issues that you may have, if I am unable to do this then I will accept a return of the item minus the shipping fees, providing the item is sent back to me in the same condition as originally sent.
Please note that all items are individually handmade which means that every item is delightfully unique! Please contact me if you have any questions or special requests, I am more than happy to accommodate your needs if I can.